About Us From being known as one of the countrys largest leading retail outlets, trading since 1989 The Horse Shop Bridgnorth, Saddles UK was born. Owner, Mel Lewis, one of the countrys first fully qualified saddle fitters, supplies and fits saddles throughout the UK. Specialising in 'difficult fit' horses, Mel is well known for her sympathetic approach. Saddles UK are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@SaddlesUK.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from the UK or anywhere else, place your order and your credit card company will convert the transaction to GB£. The exchange rates shown in US$ are intended as a guide price based on the conversion from GB£ at a rate of 1.88 which was current at time of publishing. Exact amount will be confirmed by your credit card company at time of payment or an approximate amount on request. We accept Visa, Mastercard, Switch and Delta. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Charges for shipping will be based on geographic location and delivery schedule.

Delivery Schedule We deliver your order right away if the item is in stock. We will normally send your order to you in 3 - 5 business days . International orders are generally received in under 14 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Importation Tax may be payable by you and will normally be levied by the shipping company or your local government office.

Credit Card Security All purchases go through our online security centre Secure Trading.

Guarantee We guarantee your satisfaction, however, we can only accept returns if the item is received in mint condition and subject to you paying the return carriage, and a 10% handling charge. Refunding of money will be subject to our discretion. Faulty goods will be returned to the manufacturer and replacement or refund made at their discretion. Saddles UK reserves the right to refuse refund or replacement due to incorrect template measurements delivered at time of order by the client. Please ensure you follow the instructions on the template.

Reaching Us If you need to reach us, please email us on admin@saddlesuk.com alternatively, you can call on 01952 506699 (International +44 <phone without first zero>), mobile 07966 432353, or fax us on 01952 506699 or write to us at The Horse Shop, Hartfield house, Pool Hill Road, HorseHay, Telford, Shorpshire, TF4 3AS, United Kingdom.

Privacy Policy Saddles UK do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Remittance Terms Terms are strictly payment before dispatch of products.